Privacy Policy

1. Information We Collect

We may collect personal information when you contact us, submit a vehicle inquiry, request shipping details, or use our website forms.

• Name and contact details
• Email address and phone number
• Country, destination port, or shipment preferences
• Vehicle inquiry details such as make, model, year, stock number, or budget
• Messages or documents shared for business communication

2. How We Use Your Information

We use your information to respond to inquiries, provide quotations, share vehicle availability, prepare invoices, arrange shipment guidance, and improve our customer service.

3. Vehicle Inquiries & Export Communication

When you inquire about a vehicle, we may use your provided details to check stock availability, confirm pricing, provide shipping estimates, and communicate with our partner offices, auction houses, suppliers, or logistics providers where required.

4. Sharing of Information

We do not sell your personal information. Information may only be shared when necessary for business purposes such as vehicle sourcing, invoicing, payment verification, documentation, customs, or shipping arrangements.

5. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve browsing experience, understand visitor behavior, and optimize our website performance. You may disable cookies from your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission method is completely secure.

7. Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to any legal, business, or transaction record requirements.

8. Contact Us

For privacy-related questions or requests, please contact Shogun Automobile.